Last updated on 7th May, 2024

This privacy policy sets out how The Northern Lights Hotel uses and protects any information that you share with us when you use this website.

The Northern Lights Hotel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Northern Lights Hotel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

• Name.
• Contact information including email address, address and mobile no.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may contact you to seek your feedback on your experience so we can improve our products and services, wherever required.
• We may contact you by email or phone. We may use the information to customise the website according to your interests.

We may contact you by email or phone. We may use the information to customise the website according to your interests.

Controlling your personal information:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by the law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, only if you tell us that you wish this to happen.

If you believe that any information that we are holding on you is incorrect or incomplete, please write to us at info@thenorthernlightshotel.com. We will promptly correct any information found to be incorrect.